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Two Customer Service Mistakes You Can’t Afford to Make

Customer service takes the brunt of complaints, pressures, and sacrifice in most businesses. Not only do they have to control costs, they often have to make customers happy, uphold policy, bring customers ...

Finding and Keeping Your Most Valuable Clients

Recently, two well-established and well-known home improvement businesses, Home Depot and Lowe’s, reported an astonishing fact to the media: if they were to provide better customer service, they would see more profit. ...

How to Start Making More Money Today

Are you trying to come up with new ways to generate revenue, but just can’t seem find the right techniques? Don’t worry; that’s normal. Traditionally, business owners cut costs to save money ...

Millions of Sites Offline for Over 24 Hours Due to GoDaddy Hacking

Millions upon millions of websites, as well as all GoDaddy email accounts, were down yesterday due to a sophisticated hacking attempt. The sites went down in the early afternoon and stayed down ...

Facebook Drops to $18 a Share

The world’s most popular social network has taken nothing but beatings since it went public a few months ago. The holiday weekend saw a 5.3% drop in Facebook’s share price, leaving them ...

A Few People You Should Get to Know as a Small Business Owner

Many people have heard the popular phrase, “it’s all in who you know.” This quote refers to the massive number of jobs available through networking as well as the resources available to ...

Windows 7 Leads the Pack as Most Used Desktop OS

Four years after Windows 7 was launched and released to the public, the operating system has finally sustained a lead over Window XP and the Mac OS. This particular version of Windows ...

Keep Your Services Your Company in Perspective for Success

Perspective is the most important aspect of business, hands down. Your perspective matters – but so does your client’s. Keep this ...

Apple: the Galaxy S3 Violates Patents, Too

Now that Apple has won the majority of its patent suit against Samsung, the company has decided to file an amendment to include the Galaxy S3 and the Galaxy Note into the ...

Apple UDIDs Stolen by AntiSec – Were You a Victim?

AntiSec, a well-known hacker group, posted last Monday that they had gained access to an FBI database and stolen some 12 million Apple UDIDs, also known as Universal Device IDs. Out of ...

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