The Right Spunk
Some candidates are going to come to you with poor attitudes but excellent experience. The people with lots of experience and distant personalities are not going to be easy to train if they ever have to learn something new. Instead, shoot for the inexperienced – yet friendly and outgoing – candidate instead. These people can often work well with others and will work more effectively for you if you take the time to teach them what they need to do.
Impatience is Not a Virtue
Building a team takes a load of time. It can takes weeks or months just to get your staff working like pros, then a few more months to get them to work together. Nothing comes automatically to new staff members and some things come slowly to those who have been around for a while. Give everyone proper training and let them grow into their responsibilities. Encourage them to talk to other employees and get to know the people they will need to work with once everyone is organized. Let friendships grow on their own.
Feedback is Important
Don’t leave your employees in the dark. Keep them in the loop so that they always know how their performance is improving – or not improving. Even when things are hard to say, say them anyway. The same goes for feedback from your employees. Make sure that you listen to what they have to say about other employees and how well everyone is doing their jobs. You may be able to identify weak links and then help them become better employees with guidance and training.